AS91263 - Types Of Questions
AS91263 — Types of Questions
When I am designing my survey I needed to think about...
- Open and Closed Questions
- Closed Questions
- Avoids overlap of numeric categories
- Provides all alternatives
- Is specific
- Includes everyone
- Order of questions may influence responses
- Open Questions
- Asks only one question at a time.
- Uses correct grammar and simple language.
- Non-biased questions
- Not personal and/or upsetting
- Easy to answer; short
- Use both open and closed questions to get a range of responses from people.
One of my objectives is to find out the kinds of people who visited the website.
- Personal information (excl. home address, card information, SSN)
- Age range/group
- Ethnicity
- Gender
- Connection to the school
- Personal income
- If they are domestic or international
The next objective is to find out their satisfaction...
- Using the Likert Scale
- Why they feel that way
- Were they able to find what they were looking for?
- If the site's visuals were captivating enough
- If the information was sufficient and informative
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