AS91263 - Types Of Questions



AS91263 — Types of Questions



When I am designing my survey I needed to think about...

  • Open and Closed Questions
    • Closed Questions
      • Avoids overlap of numeric categories
      • Provides all alternatives
      • Is specific
      • Includes everyone
      • Order of questions may influence responses
    • Open Questions
      • Asks only one question at a time.
      • Uses correct grammar and simple language.
      • Non-biased questions
      • Not personal and/or upsetting
      • Easy to answer; short
  • Use both open and closed questions to get a range of responses from people.
  
One of my objectives is to find out the kinds of people who visited the website.
  • Personal information (excl. home address, card information, SSN)
    • Age range/group
    • Ethnicity
    • Gender
    • Connection to the school
    • Personal income
  • If they are domestic or international

The next objective is to find out their satisfaction...
  • Using the Likert Scale
  • Why they feel that way
  • Were they able to find what they were looking for?


The next objective is to find out why they are interested/not interested in the site...
  • If the site's visuals were captivating enough
  • If the information was sufficient and informative



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